Shipping Policy
A well-thought-out shipping policy not only helps you proactively set the right expectations
around shipping times and costs, but it also becomes an asset whenever customers come with
questions about their orders.
ORDER PROCESSING:
Please allow 1-2 buisness days to process your order. Expect an email within 1-2 buisness days to let you
know your order is on the way!
FLAT RATE SHIPPING
Orders are generally shipped within 1-2 buisness days using your shipping provider i.e. Canada
Post’s delivery standard is 2 – 7 days]. Flat rate shipping fee of [fee] applies to orders shipping
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer good shipping prices.
You can also emphasize any free shipping thresholds you offer  free shipping for orders over $75.  For multiple shipping options, you can list carrier options, prices, and delivery times
in a table.
Shipping option Estimated delivery time Price
INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: Worldwide
If relevant you can also.
If you’re using calculated shipping rates: Shipping charges for your order will be calculated
and displayed at checkout.
If you offer multiple international shipping options, you can list them in a table as well. You can
include broader delivery timelines (e.g. 8 to 20 days) for international shipping since
expectations can vary greatly depending on the destination.
Shipping option Estimated delivery time Price
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. [Your Company] is not responsible for these
charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to X days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at support@email.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don’t hesitate to contact us at support@homecollectionshop.org